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Comparison

Fixed vs flexible business energy contracts

Fixing your energy price and buying flexibly over time are two different ways to manage the same risk. Here is how each works, who Ofgem says flexible contracts suit, and the questions to ask before you choose.

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In short

A fixed business energy contract sets your unit rates and standing charges for the whole term, giving budget certainty. A flexible (structured) contract buys energy in portions over time, so your price tracks the market more closely. Ofgem says flexible contracts suit large businesses that use a lot of energy; a fixed contract suits most smaller businesses.

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Fixed and flexible in one paragraph each

A fixed-rate contract fixes the price of unit rates and standing charges for the length of the contract. Ofgem's description is that the cost per kWh stays the same no matter what happens to wholesale market prices. The whole price is set on the day you agree the contract, based on market conditions at that moment.

A flexible contract (Ofgem also uses the name structured contract) does not lock in one price on one day. Ofgem says flexible contracts allow companies to buy energy in smaller portions when market conditions are better, rather than locking into a fixed price, and that they are suitable for large businesses that use a lot of energy. Your eventual price depends on when each portion is bought, so it reflects the market across a period rather than on a single day.

Neither approach is cheaper by definition. They are different ways of handling the same market risk, and the right choice depends on how much energy you use, how much price movement your budget can take and how much attention you want to give to buying energy.

Fixed vs flexible compared

Fixed contractFlexible contract
When the price is setOn the day you agree the contract, for the whole termIn stages, as each portion of energy is bought
Budget certaintyHigh: unit rates and standing charges are fixed for the termLower: the price builds up over time, although some products confirm a rate for each delivery year before it starts
Exposure to market movementLow during the term; the risk sits on the day you fixSpread across many purchase dates, so you share in rises and falls
Who it suitsAny size of business; the usual choice for smaller onesLarge businesses that use a lot of energy (Ofgem's description)
Decisions neededOne decision at contract timeAn agreed buying strategy and ongoing purchase decisions, usually made by a specialist on your behalf
Typical usersMicrobusinesses, small businesses and many single-site usersMulti-site groups, energy-intensive sites and organisations with large annual volumes
What to checkExactly which charges are fixed, the end date and end-of-term termsThe buying strategy, any price limits, how and when the rate is confirmed, and fees

Whichever you choose, the contract is binding once agreed: there is no business energy cooling off period.

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When a fixed contract makes sense

A fixed contract suits most microbusinesses and small businesses, and plenty of larger ones. It is the simpler choice when:

  • you need a known energy cost for budgeting, pricing or lending
  • your energy use is modest, so the cost of managing a buying strategy outweighs any benefit
  • you would rather make one decision and not watch the market
  • you are on deemed rates or out-of-contract rates and want to move onto an agreed price

The trade-off is timing. The whole price is set on one day, so a fixed contract agreed when wholesale prices are high stays high for the term, and early exit is usually only possible with a termination clause or an exit fee. Ofgem says fixed contracts have a switching window a few months before the end, which is why comparing early matters; see business energy contract renewal.

Also read what is fixed. Ask whether any non-energy charges can be passed through during the term, and compare quotes on the same basis.

When flexible purchasing makes sense

Flexible buying is designed for organisations with enough volume for timing to matter and for a buying strategy to be worth running. It tends to suit:

  • multi-site estates and groups with large combined consumption
  • energy-intensive sites, often with half-hourly business electricity supplies
  • organisations with a defined budget cycle and appetite for some market exposure
  • buyers who want to spread purchases rather than rely on a single fixing day

It asks more of you. You need an agreed strategy (how much to buy ahead and when), rules for what happens if prices move sharply, and someone to make purchase decisions. Your final cost will not be known at the start in the way a fixed price is, and a strategy can buy at the wrong moments as well as the right ones.

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Where variable-rate contracts fit

Ofgem also describes variable-rate contracts, where the price you pay can go up or down during the contract, for example as wholesale prices change. They are not the same as flexible purchasing: a variable contract follows the supplier's own price changes, while a flexible contract follows a buying strategy agreed for your business.

A variable arrangement can sometimes serve as a short bridge, for example while a multi-site group lines up its contract end dates, and Ofgem's switching guidance says you can switch away from a variable-rate contract at any time. The trade-off is that you have little control over the price while you are on it. Out-of-contract rates and deemed rates are both variable arrangements, and Ofgem says both are usually more expensive than a negotiated fixed-term contract, so a variable supply you have not chosen is usually a reason to compare rather than a strategy.

Flexible procurement through Fidelity Energy

Forever Communications works as an agent of Fidelity Energy, which offers both fixed and flexible procurement. By Fidelity Energy's own description:

  • its in-house traders spread purchases across many trades before and during each contract year, rather than buying everything on one day
  • upper triggers are used to cap exposure if the market rises, and lower triggers to buy when prices fall
  • on some of its flexible products the rate for each 12-month delivery year is confirmed before that year starts, which helps with budgeting
  • a flexible strategy can be converted to fixed at any point
  • it describes pooled options for supplies from 100,000 kWh a year per utility, and bespoke strategies for larger users (typically 5 million kWh a year and above)

Fidelity Energy is clear that flexible procurement does not guarantee the cheapest rate; it describes it as a more managed way of handling energy price risk. We would not put it any more strongly than that.

Fidelity Energy is normally paid by commission from the supplier, included in your rates, and Forever Communications receives a share; its terms also allow a fee paid by invoice instead. Ask how the service you choose is charged, and read the broker costs in the principal terms. See energy broker fees.

Questions to ask before you choose

  1. How much energy do we use, and how predictable is it? Annual consumption and the shape of your usage decide which options are open to you.
  2. How much price movement can our budget absorb? If a mid-year rise would cause real problems, budget certainty is worth more to you.
  3. Who makes the buying decisions, and on what rules? For flexible buying, ask for the strategy, the triggers and how you are kept informed.
  4. When is the price confirmed? Fixed: on agreement. Flexible: ask exactly when and how each year's rate is set.
  5. What does it cost to run? Ask how broker commission or fees are charged and check the principal terms.
  6. What happens at the end? Ask about renewal, rollover and what default rates apply if nothing is agreed.

Contact us and we can arrange fixed quotes from Fidelity Energy's panel, or an introduction to its flexible procurement team if your volumes suit it.

How Forever Communications helps with business energy

Forever Communications is part of Forever Group, which looks after phone systems, business mobiles and connectivity for UK organisations. For business electricity and gas, we work as an agent of Fidelity Energy, an independent business energy broker that prices your requirements across its panel of suppliers. We are not an energy supplier, and neither is Fidelity Energy.

  • Like-for-like quotes: we help you gather your bills, meter details and contract end dates so suppliers quote on the same basis
  • Plain-English terms: we can talk you through unit rates, standing charges, contract length, renewal and the broker commission included in the price before you decide
  • Better timing: we help you plan a renewal ahead of your contract end date, or move off deemed and out-of-contract rates
  • More than the basics: Fidelity Energy also offers green (REGO-backed) electricity, flexible procurement, half-hourly supplies, multi-site contracts and bill validation
  • Your choice: you decide which quote, if any, to accept; prices are set by the suppliers and confirmed at quote

We work with businesses, charities, hospitality, farms and multi-site organisations. Send us a recent bill and we can take it from there.

Frequently asked questions

Is a fixed or flexible energy contract better for a business?

Neither is better for everyone. A fixed contract gives budget certainty and suits most smaller businesses. A flexible contract spreads purchases over time and, according to Ofgem, suits large businesses that use a lot of energy. The right choice depends on your volume, budget and appetite for market risk.

What is flexible energy procurement?

Flexible energy procurement means buying your energy in portions over a period rather than fixing the whole price on one day. A specialist usually runs the buying strategy, with rules for when to buy and limits on exposure if prices rise.

Can a small business get a flexible energy contract?

Ofgem describes flexible contracts as suitable for large businesses that use a lot of energy, and for most small businesses a fixed contract is the simpler choice. Some brokers offer pooled flexible options for mid-sized volumes; Fidelity Energy describes pooled options from 100,000 kWh a year per utility.

Does a flexible contract mean I can leave at any time?

No. Flexible refers to how the energy is bought, not to the contract's exit terms. A flexible contract has its own term and conditions, and there is no cooling-off period once you agree it.

What does a fixed business energy contract fix?

Ofgem says fixed-rate contracts fix unit rates and standing charges for the length of the contract. Check the contract for any other charges that could change during the term, and compare quotes on the same basis.

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Next step

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Tell Forever Communications what you need and we will come back to you by email with options and next steps.

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    Tell us what you needA few lines is enough: your organisation, users or sites, and timescales.
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    We read it and reply by emailWith options and clear next steps.
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    You decideChoose the option that suits you and we take it from there.

Business Energy Comparison is a website of Forever Communications, part of Forever Group. We help businesses compare and switch energy contracts.

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